| Name | Status | Last User | Tags | Client | Version | Last Seen |
|---|
CPU Usage
Memory Usage
Disk I/O
Disk IOPS
Disk Usage
Alert Toggles
Threshold Values
Click Refresh to load processes
Click Refresh to load services
Scripts
| Name | Language | OS | Tags | Timeout |
|---|
Clients
| Name | Contact Email | Phone | Agents | Active |
|---|
O365 Management
Connect customer Microsoft 365 tenants, manage SharePoint backup scope, and jump into Microsoft admin centers.
Customers
Select a client
Knowledge Base
Global Docs
Documents
Users
| First Name | Last Name | Username | Role | Sudo | SSH Keys | Last Login |
|---|
Users
| User | Username | Sudo | Keys |
|---|
User Groups
| Group | Members |
|---|
Sessions
| Agent | User | Started | Duration | IP |
|---|
AI Chats
| Title | Scope | Agent | Messages | Updated |
|---|
Pending Tray Support Approvals
| Agent | Command | Requested By | Created | Actions |
|---|---|---|---|---|
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Chat
Audit Log
| Time | Action | Target | User | IP |
|---|
| Status | Name | IP / URL | Type | Source | Ping | Last Seen | Actions |
|---|
Latency
Availability
Backups
| Hostname | Status | Last 30 Days | Last Backup | Files | Size |
|---|
Quick Support
Have the user download and run the Quick Support app. They'll see a session code — enter it below to connect.
Send this link to the user:
https://remote.nodewatch.ai
Windows browser download help:
Package Updates
Tenants
| Name | Slug | Agents | LiveKit | Created |
|---|
Admin Billing
Tenant subscription usage, 14-day trials, manual credits, and internal comp controls.
| Tenant | Subscription | Usage | Billable | Overrides | Estimate |
|---|
| # | Title | State | Priority | Customer | Owner | Updated |
|---|
Settings
Patch Schedule
Automatically deploy approved patches on a schedule. Times are in UTC.
Global Alert Settings
LiveKit Configuration
Override the central LiveKit server for this tenant. Leave blank to use the shared instance.
Agent Tray Icon
Custom icon shown in the Windows system tray. Upload a PNG/ICO image or provide a URL. Recommended size: 64x64 or 128x128.
Tray Menu Links
Links shown when users left-click the system tray icon. Use these to provide quick access to portals, help pages, or any URL.
Backup Defaults
Global S3 and encryption settings used as defaults when configuring backups on new agents.
Clients
| Name | Phone | Remote notice | ||
|---|---|---|---|---|
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Change Password
Two-Factor Authentication
Appearance
Choose the dashboard color theme for this browser.
AI Provider
Configure which AI provider powers the assistant. AI Proxy uses the built-in proxy service. Other providers connect via their HTTP APIs.
Command Safety
When enabled, the AI must request your approval before executing any command on an agent. You can review the command and optionally add context before allowing or denying.
Email Channels
Configure IMAP/SMTP email accounts for receiving and sending ticket emails.
| Name | IMAP | SMTP | Status | Active |
|---|
Postmaster Filters
Automatically route and tag incoming emails based on conditions.
| Name | Conditions | Actions | Active |
|---|
Macros
One-click actions to apply to tickets (e.g. Close & Tag as Spam).
| Name | Actions | Active |
|---|
Triggers
Automatic actions when tickets are created or updated (e.g., auto-reply emails, set fields).
| Name | Event | Conditions | Actions | Active |
|---|
Organizations
Companies or groups that contacts belong to.
| Name | Shared | Domain | Active |
|---|
Contacts
| First Name | Last Name | Organization | Phone | Active | Actions |
|---|
Account Billing
Current usage and estimated monthly billing for this workspace.
Subscription
Add a card now so your workspace continues uninterrupted after the 14-day trial.